After putting it off for weeks and weeks I have finally gotten together the time to install a support desk. It's simple and easy to use and best of all it was completely FREE which I really love.
At present I am trying to streamline things a little more, I seem to spend a lot of time doing simple stuff like organising email folders and emails and just generally housekeeping tasks, which I really hate as they take my focus away from my main purpose. Also every time I launch a new product or website I have yet another email to manage and set-up, which again is just a little time wasting and somewhat annoying.
I am hoping that the support desk makes things easier for my customers and readers as well, I know many people don't like support ticket systems but I have to say that I do. From a support point of view the ticket system option will allow me to handle questions in a much quicker and more organised fashion.
So there you have it, feel free to test it out and send me a message to say hi and see how you find it, and as always I appreciate any feedback - good or bad.
Visit it via www.BenJohnsonBlog.com/support
Blimey, Ben, you seem way ahead of me! Go for it, good for you!
Enjoy the journey.
Mandy
Hi Mandy
Thanks for the compliment but really ive been at this on and off for a little while now so it’s only because I had a head start.
You seem to be coming along really well with your blog in any case, it looks good, the posts are good. Doing a good job.
Cheers
Ben
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